Hi I have a Samsung propel cell phone and it not working. It shuts off all the time etc. Since it is under the manufactors warranty, can I exchange it for a different phone or does it have to be the same one?My AT%26amp;T samsung cell phone is not working, can I get a new one and a different cell phone?chances are they won't give you a new one. They'll just fix it for you. Or send you a refurb. Under no circumstances will you be allowed to get a different one. Unless the phone is discontinued, unfixable, and there's no replacement unit in sight, but the propel is far from extinct so that won't happen.
example: if my samsung eternity were to break next year and there was no replacement for it, I would get a refurb of it's immediate successor, the samsung solstice.My AT%26amp;T samsung cell phone is not working, can I get a new one and a different cell phone?you may be able to get yout money back, but you will not be able to switch it for another phone
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