How to get a replacement samsung impression phone?

I have a samsung impression mobile phone from at%26amp;t but it's been having problems like freezing up when sending a text, so it will never send unless I restart the phone.



So what number do I call to report this problem and will they send a replacement phone? If so, will it be a new one or a used one?



thanks for your help!How to get a replacement samsung impression phone?It took a bit of searching, but I found this at the bottom of the Impression's profile page:



Item SKU: 64996(Samsung Impression (a877) - Blue)

Warranty and additional information

New wireless devices carry a one-year warranty from date of purchase. Refurbished devices carry a ninety-day warranty from the date of purchase. To make a warranty claim after the first 30 days from purchase, call 1-800-801-1101.How to get a replacement samsung impression phone?i think samsung impression just came out with software update, try to see if you can update it.

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